Office Practices VBS102

£395.00

There is plenty of work out there for skilled, knowledgeable office workers. This course will familiarize you with the nature and scope of equipment and procedures used in most modern offices, which will lay a solid foundation for improving your performance in any capacity – from office manager to trainee administration assistant.

WORKING IN AN OFFICE – WHAT YOU NEED TO KNOW!

Office work has been revolutionised in recent years by technological developments, and to give yourself the best chance of securing well paid office work, you have to keep pace! This course is for those wishing to gain work in an office. It develops knowledge and skills in the operation of an office, covering such things as: nature and scope of office work, office procedures, the home office vs commercial premises, communication systems (phone, faxes, couriers, postage, etc); writing letters and reports, scope and uses for computers, setting up and care of a PC, office materials and equipment (stationary, furniture, paper, record keeping etc); office organization and procedures, security, etc.

LEARN GOOD OFFICE PRACTICES!

Experienced office workers are always in demand. Gain the skills and knowledge necessary for the operation of an office.

COURSE STRUCTURE

  1. Introduction:
    Scope of office work, procedures, the home office vs commercial premises, etc.
  2. Communication Systems:
    Using the phone, business letters, faxes, couriers, postage, etc.
  3. Writing Letters and Reports:
    Structure of a report, memos, writing business letters.
  4. Computers:
    Scope & uses of computers, types of computers, software types, peripherals, word processing, CD Roms, Modems, setting up and care of a PC.
  5. Office Materials and Equipment:
    Stationary, Office furniture, Paper specifications, Filing & record keeping etc.
  6. Office Organization and Procedures:
    Office layout and organization, security.

AIMS

  • Determine the price range of different items of equipment and materials.
  • Determine the upper and lower limit of what it might be likely to cost you to set up a new office.
  • Design a memorandum form.
  • Explain postal systems used in a business.
  • Create a MS Access Database.
  • Design a filing system.
  • Design a work schedule suitable for a specific workplace.
  • Design a security system that can be implemented in a work situation.
  • Design a layout for an office situation.

WHAT THE COURSE COVERS

Here are just some of the things you will be doing:

  • Make a list of essential equipment, stationery and other materials.
  • Visit an office supply company.
  • Collect catalogues or price lists for different products available.
  • Compare the implications of having an office at home with leasing, buying or using a serviced office.
  • Explain applications to use and apply the following office equipment:
    • computers
    • mobile phones
    • printers
    • email
    • fax
    • scanners
  • Report on the range of systems covering:
    • couriers
    • postage
    • scanners
    • electronic banking
    • mobile phones
    • rail services
  • Write a letter applying for this job.
  • Write a letter from an organisation (real or imaginary) to another organisation.
  • Ask your local computer supplier about virus removal software and hardware.
  • Compile a table of 10 computer systems.
  • What roles can computers play in business?
  • Contact or visit various stationery supplies to find out about what materials are available.
  • Write a report about how to design a filing system suitable for your area of work.
  • Inspect various offices to see how they are utilising space and storage.
  • Contact various suppliers of office furniture to see what furniture is available.