What’s inside the ‘How to Solve Problems?’ Course?
LESSON 1 WHAT IS PROBLEM SOLVING?
- Introduction
- Consider Timing and Resources
- Why are Problem Solving Skills Important?
- Problem Solving Skills at Work, In Education and Elsewhere
- Problem Solving Skills
- Problems or Opportunities?
- Other Problem-Solving Methods
- Programmed or Non-programmed Decisions
- Creative Problem Solving (CPS)
- Finding Solutions – the Seven Step Plan
- Problem Solving and Employability
- The Art of Delegation
- Lesson 1 additional reading
- Review what you have been learning
LESSON 2 DEFINING THE PROBLEM
- What Do We Want to Accomplish?
- Problems or Opportunities
- Aim: Describe how to define problems.
- Are We Defining the Right Problem?
- Root Cause Analysis
- Data Collection – having suitable information for problem solving
- Discovering the Causes of a Problem
- Lesson 2 additional reading
- Review what you have been learning
LESSON 3 CLARIFYING THE PROBLEM
- Aim: Describe how to clarify problems.
- Clarifying The Problem
- Developing a clear problem statement
- Lesson 3 additional reading
- Review what you have been learning
LESSON 4 RESOURCES AND TIME TO SOLVE THE PROBLEM
- What Are Resources?
- Aim: Explain the resources and time involved in solving problems.
- Rationality
- Bounded Rationality
- Time
- Prioritising Problems – not being able to solve everything
- Lesson 4 additional reading
- Review what you have been learning
LESSON 5 INFORMATION, RELEVANT FACTS, BIAS AND PREJUDICE IN PROBLEM SOLVING
- Aim: Describe factors that can affect problem solving, such as information, factors, bias, and prejudice. 39
- Where Can Information Be Located?
- Risk
- The Impact of Bias in Problem Solving
- Imagine this situation.
- Lesson 5 additional reading
- Review what you have been learning
LESSON 6 ETHICS AND PRIORITIES
- Foundational Principles
- Aim: Apply ethical considerations to problem solving.
- Ethical Factors
- Analyse The End Result
- Analyse The Actions
- Decide
- Applying Ethics to Problem Solving
- Case Study
- Lesson 6 additional reading
- Review what you have been learning
LESSON 7 IDENTIFYING BEST SOLUTIONS AND PUTTING THEM INTO PRACTICE
- Aim: Describe how to identify the best solutions and put them into practice
- Deciding On the Best Solution
- Factors Affecting What Is the Best Solution
- The Action Plan
- Creating an Effective Action Plan
- Don’t Reinvent the Past – Become Educated for the Future
- Lesson 7 additional reading
- The Dangers of Sticking to the Obvious or Reinventing the Past
- Learn to think and problem solve: Rote learning can be problematic
- Recognise Neurodiversity
- Up to Date
- Niche and Widespread Requirements
- Lifelong Learning
- How to solve problems faster
- Review what you have been learning
LESSON 8 EVALUATING YOUR SOLUTION
- How Will the Solution Be Evaluated?
- Aim: Explain how to evaluate problem solving solutions
- Time Frames
- Staff or Responsible Person
- In Conclusion
- Review what you have been learning
- Final Assessment
