Main Description:
This 20 hour course is relevant to anyone working in a modern health system. Technology has brought about massive change to health services over recent decades, opening up new ways of delivering services which traditionally may have only been able to be delivered face to face.
The term ‘Telehealth’ encompasses a broad range of services. Telehealth is also sometimes known as TECS, an acronym for Technology Enabled Care Services. This involves different technologies designed and used to meet health requirements of patients. Telehealth services may also be used for training healthcare workers, and meetings of healthcare staff.
Course Structure:
LESSON 1 SCOPE & NATURE OF TELEHEALTH SERVICING
- Lesson Aim and Introduction
- Telesurgery
- Virtual reality
- Remote education
- Advantages and disadvantages of telehealth
- Advantages
- Disadvantages
- Self Assessment Tests
LESSON 2 TELEHEALTH IN A CLINICAL SETTING
- Lesson Aim and Introduction
- Are telehealth consultations suitable for your practice?
- Length of telehealth consultations
- Reimbursement for telehealth services
- Insurance for telehealth services
- Issues for cross-jurisdiction
- Different types of practitioners
- Medical doctors
- Physiotherapists
- Optometrists
- Podiatrist
- Psychologists & counsellors
- Naturopaths
- Self Assessment Tests
LESSON 3 MANAGEMENT OF TELEHEALTH SERVICES
- Lesson Aim and Introduction
- Record keeping
- Security and storage of information
- Privacy and confidentiality
- Ethical issues
- Informed consent
- Working with vulnerable people and children
- Financial management
- Marketing
- Quality management
- Risk management for clients or patients
- Self Assessment Tests
LESSON 4 USING TECHNOLOGY FOR TELEHEALTH
- Lesson Aim and Introduction
- Other uses of technology
- Equipment, systems and software
- Equipment
- Choosing systems to use
- Booking & payment systems
- Online consultations & bookings
- Payment systems
- Problems
- Review what you have been learning
LESSON 5 CONDUCTING AN ONLINE CONSULTATION
- Lesson Aim and Introduction
- Before the consultation
- Deciding on allocation of telehealth services
- Preparing for a consultation
- Room & equipment preparation
- Room requirements
- Décor
- Lighting
- Camera
- Microphones
- Internet
- Bandwidth reliability
- Getting started
- Presence of others
- During a telehealth consultation
- Video conferencing etiquette
- After the telehealth consultation
- Self Assessment Tests
LESSON 6 PATIENT DATA & TELEHEALTH
- Lesson Aim and Introduction
- Video call data
- Gathering data from physical examinations
- Performing physical examinations
- Limitations of video call examinations
- Record keeping & other data
- Storing medical records & health data
- Sharing data between healthcare professionals
- Self Assessment Tests
LESSON 7 COMPLEMENTARY PROFESSIONAL SUPPORT SERVICES
- Lesson Aim and Introduction
- Multidisciplinary or health team
- Teamwork & technology
- Other services
- Nurturing relationships with allied services
- Challenges and future directions for telehealth
- Review what you have been learning
- Final assessment
How Does a Warnborough Online Course Work?
You can start this short course at any time you like. Once you have enrolled, you can download the study guide to your PC, tablet or other device.
There are self-assessment tests at the end of each unit so you can check if you understood the lesson. You can attempt these as many times as you like, and the results will be displayed once you have completed. You must be connected to the Internet for these tests to work.
At the end of the course, you can attempt the final assessment. If you achieve at least 60%, you will be able to download a certificate of completion with your name on it. If you do not achieve a 60% pass rate, you can contact us to re-sit your exam.
If you have any questions, please contact us.
